Garland Power & Light
Home MenuOutage Text Reporting
Two Ways to Text Your Outage:
If your cell phone number is already associated with your GP&L account, simply text OUT to 972-205-4000.
OR
If you don't have a cell phone number associated with your GP&L account, OR if you have multiple accounts, text only the account number (including the dash) for the location that is experiencing the outage to 972-205-4000.
|
Because your phone number is key for easy outage reporting, it is important to confirm or update the phone number associated with your service address.
|
After Reporting Your Outage:
- You may receive a call back from GP&L if we need more information about the outage.
- Check outage status by texting STATUS to 972-205-4000.
-
If you receive a text update stating your power has been restored, but your power is still out, reply OUT. Or call 972-205-3000 or 833-403-2106 to report the outage.
972-205-4000 is GP&L's dedicated outage text reporting number, so you can add this number as a contact in your phone for future use.
Remember, you can always call 972-205-3000 or 833-403-2106 to report your outage over the phone.
Visit GP&L's Outage Center to view current outages, learn how to prepare for outages, and find other resources.