Neighborhoods with underground utilities have pad-mounted transformers. These allow GP&L personnel access to the electric system to perform routine maintenance or to restore power after an outage. 

Pad-mounted transformers are the green metal boxes typically located within public utility easements. A single transformer usually serves about four to six houses or buildings.

If a pad-mounted transformer is on your property, please maintain a 12-foot clearance in front of the unit where the transformer door opens, and a three-foot clearance on the sides and back of the unit. The front door of a transformer is padlocked. 

Because GP&L employees access the transformer at the front, it is important that the area is free of obstructions, which can include shrubs, trees, storage sheds and fences.

Any obstruction can:

• Create safety risks to the personnel trying to access the transformer
• Delay service restoration during power outages
• Cause problems during routine maintenance of equipment
• Shorten the life of the transformer

A City of Garland ordinance requires safe and unobstructed access to its electrical equipment at all times.

For your protection, do not touch or make contact with a pad-mounted transformer. Please, never allow children to play on or near transformers. 

Immediately report an unlocked or damaged pad-mounted transformer to GP&L by calling 972-205-3000 or 833-403-2106. Damage could include leaking oil or being struck by a car.